Dealing with dynamic environments by flexible structures Organizations currently need more than a perfect organizational structure to ensure their sustainability in the long term. It is important to continuously find new answers and solutions for future opportunities and challenges. This is achieved with an agile organizational design. Crucial for the success of the company and…
What you should know if you are developing a new strategy Clients are often unaware what strategic management consulting entails, when it is commissioned. The special segment of classic business consulting derives its right to exist from the fact that it sets the crucial strategic course for the future when realigning a company or organization.…
LIVING CUSTOMER ORIENTATION Customer orientation includes the regular, systematic recording and analysis of customer wishes, needs, and expectations as well as their implementation. How does a company succeed in becoming more customer-oriented? How can service orientation be put into daily practice? If we succeed in practicing customer orientation both towards external stakeholders and towards internal…
Corporate culture: Here’s why it’s so significant and influential Consulting on corporate culture is often considered unnecessary. Yet corporate culture has a significant impact on the way employees act within teams – affecting directly the performance of the organization as a whole, both in positive and negative ways. Learn which aspects are particularly important for…
Successful pan-European implementation of needs-oriented, standardized offering packages As part of the strategy process for a leading medium-sized company in the chemical sector S&P Consulting conducted a pan-European customer analysis. What made the difference compared to other procedures? No extensive interviews but a web-based solution for the identification of customer characteristics.
Guest Prof. Robert A. Sedlák was interviewed on the topic of “The role of decisions in the system theory”. This interview highlights the scientific approach of Mr. Sedlák as well as his successful procedure when it comes to enabling sustainable changes within organizations. Interviewer: Which role does the subject “decisions” have in system theory? Guest…
In the next five years, the business succession is expected to take place in approx. 135,000 companies in Germany. Within the context of such generation change, S&P Consulting will support a leading bread and baked goods producer. Family-owned businesses follow their own logic Time and again, the organizational type “family-owned business” confronts stakeholders and the…
Recall of chocolate bars – Mars reacts to discovery of plastic On 23.02.2016 the chocolate producer Mars Germany announced the recall of its produced Mars-, Snickers-, and Milky Way bars due to contamination. Contamination is among the everyday phenomena in food production. The resulting recall campaigns cause image damage and exorbitant costs. Trade is becoming…
Western evaluation patterns lead to wrong conclusions in China Successful business models are aligned with the deviating customer’ preferences and demands in China. S&P Consulting has a deep understanding of Western and Eastern cultures and the ability to bridge the gap between intercultural differences. Relationships and Corruption: similar but not the same Close relationships with political…
In times of limited resources consulting processes have to become more efficient. The skillful combination of web-based communication and data generation together with face-to-face meetings offers great possibilities to obtain more efficiency and acceptance for sophisticated consulting projects.