“When the winds of change blow, some people build walls and others build windmills.“
– Chinese proverb
As an expert for profound organizational transformation processes in a strategic context, S&P Consulting focuses on 3rd order change processes. Based on systemic organizational theory, S&P Consulting enables organizations to anticipate and adapt to the dynamic and disruptive developments in their relevant environments and to exploit them for their own benefit.
Essential to change management, as we see it, is the establishment of comprehensible and transparent structures for change – the so-called intervention architecture. This aims to go beyond the acute cause of change and to bring about a shift in the way change is handled. At the same time, organizational development must be effectively interlinked with human resources development to ensure that key players have the necessary competencies and qualifications to cope with organizational requirements.
While the term “architecture” may sound very rigid, the practical approach is actually characterized by many iterative processes of reflection and adaptation in order to meet the ever-changing requirements in the everyday business of our customers’ organizations.
As systemic organizational consultants, we know that organizations cannot be changed from the outside. Therefore, we create a consulting system that links the organization with the consultants. Different teams and communication routines are established, in which impulses are brought in by the consultants and discussed with representatives from the client company. These impulses are then evaluated and well-founded decision proposals are worked out. The decisions themselves, however, are ultimately made by the decision-makers in the client company alone; the implementation of the decisions is also the responsibility of the managers and employees in the respective organizational areas. The S&P Consulting team monitors the processes and, if necessary, intervenes via the consulting system to prevent a relapse into old patterns and to redirect the focus back to the adopted goal.
The tailored intervention architecture in combination with the consulting system is designed to enable the organization to start and manage the change process “with the engine running” – a parallel shouldering of day-to-day business and change. In this way, the organization’s patterns of observation and evaluation are analyzed and challenged, while at the same time new routines of communication and collaboration are tested.
In this process, structures and routines are established in organizations that allow the current change process to be shaped – change management. In addition, S&P Consulting consolidates structures and processes within the framework of accompanying change management, which makes it easier for organizations to recognize change and organizational development needs in the long term, to initiate their processing, and to accompany them independently.