Developing competences in a targeted manner Develop knowledge, willingness and ability effectively. An interactive learning concept for targeted competence development for demanding situations in management, sales and service. Web-based Training Tool The PERFORMANCE SIMULATOR® enables learning independent of time and space. The participants can train their competences at their individual pace at any place and track…
After the success of the pilot projects in January with two districts (Pudong and Songjiang) in Shanghai, the pilot projects with the teachers’ training colleges in other three districts, namely Jinan, Yangpu and Chongming, have begun this week.Nach dem Erfolg der Pilotprojekte im Januar in den zwei Bezirken Pudong und Songjiang (Shanghai), haben diese Woche…
The first of our two pilot projects in the education sector has started this week in Shanghai. This is a collaboration between S&P ConsultingS and two of the largest institutions for teacher training in Shanghai: The Institute of Education Developent (PIED) and the Teacher Training College of Songjiang (TTCS). The aims of the pilot projects are…
Robert A. Sedlák has been appointed a 5-year Guest Professorship at the East China Normal University (ECNU). The bestowal of his title took place on July 5th 2013, during a festive ceremony at Shanghai’s ECNU. Concurrently, the ECNU and the S&P Consulting International Consulting Group undersigned the cooperation contract to establish the “ECNU-S&P Research Center…
Due to the social and economic conditions’ rapid dynamics of change, management faces the challenge of adapting the organization’s vision accordingly. In this context, organizational and personal competences play a central role: An organization must be capable of monitoring external development as well as seizing existing impulses, to then evaluate them in-house and use them…
In many selection processes, only the professional qualifications of a candidate play a central role. However, the personality profile of a candidate is also a success criterion for a function. That is, because the personality structure has a significant impact on the success of employees – both within their functions and across the organization. Often candidates…
Corporate strategy and goals as well as the organization’s relevant environments determine specific organizational requirements. For successful recruiting, said requirements have to be defined in job profiles. These job profiles have to take the strategy and future concepts as well as a target-performance analysis of present and future into account. Therefore, a professional job profile…
Steigenberger, Kempinski und TUI – diese drei Unternehmen sind gemäß den Ergebnissen des gemeinsam erstellten Rankings der ServiceValue GmbH, der Tageszeitung „Die Welt“ und der Goethe Universität Frankfurt a. M. „Service-Champions“ 2012 (Studie „Service-Champions“ und Service-Rankings 10/2012). Die Studienergebnisse zeigen, dass vor allem Unternehmen aus dem Gastgewerbe im Service punkten. Da insbesondere in Hotels, Restaurants…